Returns and Exchanges
that1site.com offers a 30-day money back guarantee on all products manufactured or produced by us. If you would like to return or exchange an item, we will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable. All items are subject to a %15 restocking fee. Account holders are responsible for user accounts.

In short Shipping & Returns information is as follows:
Shipping:
1 We recieve your order (checkout button)
2 We mail you an invoice ... ->
3 You mail us your payment
4 We ship your product and packing list ... ->
Thats it we are done!

We ship third party (i.e. fedex®, UPS®, etc..) and are not responsible for their actions. We ship within 7 days of your order with a statement, and our responsibility ends there. All requests for information should be directed to the shipper first!

Returns:
That 1 Site is an online portal for customer accounts ONLY. We are not a warehouse or storage facility. All return statements should be directed to the manufacturer. Our responsibility ends there.

That 1 SIte is not responsible for anything! We are merely an online portal for customer e-commerce accounts, and its sole responsibility ends there. Account holders are responsible for their own actions!